SATISFACTION GUARANTEED
We take great pride in the quality of our merchandise. If for any reason you are not satisfied with your purchase, you may receive a full refund, excluding shipping and handling. The item must be returned within 14 days of receiving the order for a full refund. Please call us within 14 days for a RETURN AUTHORIZATION NUMBER (RA). All returns must be issued an RA number before we can issue a refund. Item must be returned in its original packaging. After 14 days, we will replace your purchase against any manufacturer’s defect. After 45 days from date of purchase, all sales are final.
Please don’t hesitate to call if you have any questions.
You can reach us at (206) 940-4304 from 8-4 pm PST Monday-Friday. You can also reach us through email at cindy@towelocs.com.